This one goes out to all the people that want some news from me. I’m finally
back in Germany, but getting home wasn’t as easy as excpected. Now I know why
you really should be at the airport 2-3 hours before your departure.
I have to admit I wasn’t too early at the airport, probably 2.5 hours prior
to my departure, as everything on my previous flights went smoothly every
time. But this time there was something different.
Originally I wanted to stay only for s week, but I decided to extend my stay
to two weeks. This was about 7 weeks ago. Everything seemed to be alright, I
got my new flight details via email (as I did for other flights as well).
Houston, we have a problem
“Sir, have you changed your booking recently?”
“Hmm, well, no, errr, no, sorry I changed it about 7 weeks
The conversation went on for a bit, with the conclusion that I neither have
number, nor that I’m listed on the flight. There's only a booking with mine
name for last week’s date.
So I couldn’t check-in and the lady at the counter couldn’t do anything. I
should contact my travel agency. Aaaaalright, it’s not a problem it’s 5:30 am in
Berlin (where my travel agency is). If I can’t reach them I should go to the
Dialing from Australia
I’ve always wondered, why international phone numbers start with a “+”,
when I always need to call “00” instead of the plus anyway, why not appending
I couldn’t call out from a call box. Whenever I was calling
0049 I got an error message. But luckily the madame at the service point told
me that Australia has a different dial-out code
call prefix) . It’s 0011.
So I was finally able to call the agency. Still plenty of time, 70 minutes
to departure. And there was actually someone there. After another call and
$20 spent, it was clear that it was the fault of another company that does the
actual booking and that Qantas can’t access their stock of tickets.
A glimmer of hope
“You are already the third one today where the changes of the booking
weren’t done properly”, the guy at the Qantas service point said. “We need to
get you on the flight quickly, check-in closes soon”. Still 40 mins to go. So
I got a new e-ticket and checked-in. That’s it for me, the Qantas people will
try to find out what went wrong.
Getting through all the airport stuff seems to take longer when you are
in a hurry, but I was right on time for the boarding. And obviously, I made it.
- Get your e-ticket number
- Be early at the airport
- If someone screws it up, you are likely to make it, though
- Different countries have different international call prefixes